Customer Testimonials

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Google Jun 15, 2024

Great service, customer service and reminders

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Google Jun 14, 2024

Brought my car to replace a side mirror. I was here for only about 40 minutes. They also did a complementary safety check of my underside.

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Google Jun 14, 2024

Fast and friendly service. My go to for service for my car

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Google Jun 14, 2024

Tim Arends thank you for wonderful service you are an asset to your employer. Great customer service going above and beyond!

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Google Jun 13, 2024

Very understanding and patient service staff. The staff also communicated updates at least once a day.

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Google Jun 13, 2024

That was nice and the place was clean I always coming back

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Google Jun 13, 2024

Recently purchased a Toyota Venza from Zhanjigit and couldn't be happier! The car is fantastic and perfectly meets all my needs. Zhanjigit was an excellent consultant: professional, attentive, and very responsive. He made the buying process smooth and enjoyable. I'm very satisfied with my choice and highly recommend Zhanjigit to anyone looking for a reliable car consultant!

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Google Jun 12, 2024

The staff was very friendly and efficient. Services were completed in less than an hour.

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Google Jun 12, 2024

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Google Jun 12, 2024

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Google Jun 10, 2024

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Google Jun 10, 2024

Romeoville Toyota service department is great! Quick and friendly service, glad to have a business like this in town.

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Google Jun 10, 2024

Just purchased a new Toyota. The Sales Manager Jermaine Holloway went above & beyond. He was very professional & worked with us to make a deal. My salesperson Asante was great! Very easy to communicate with & she even came in her day off to accommodate me. Will be returning for future purchases

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Google Jun 10, 2024

They were very upfront about the pricing and my car looks great once I picked it up. I want to give a shout out to Tina, especially, who was really helpful and a very warm and friendly person.

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Google Jun 9, 2024

Everything was fine. Very courteous and thorough.

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Google Jun 9, 2024

Good experience. Quick service.

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Google Jun 8, 2024

Quick service and comfortable waiting lounge.

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Google Jun 8, 2024

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Google Jun 8, 2024

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Google Jun 8, 2024

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Google Jun 7, 2024

Thank you very much to Romeoville Toyota, specially to Zhan ( Djan Jigit) he performed splendid job. He is the best Russian speaker sales manager. Knows his job and get to the point. Straightforward and honest. Best regards. See you soon again for the next car.

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Google Jun 7, 2024

I bought a Toyota RAV 4 from the manager Zhan. Very pleased. The manager is a professional in his field. I only recommend him to everyone else! He helped me a lot. 🤩 love my car, definitely I will come back soon!🤩

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Google Jun 6, 2024

Shout out to my boi leo and everyone at toyota Romeoville great service awesome customer service 5 star

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Google Jun 6, 2024

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Google Jun 6, 2024

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Google Jun 6, 2024

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Google Jun 5, 2024

Service was excellent and quick 657

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Google Jun 5, 2024

Honestly, I had stopped going because the service was terrible, but now that they have changed management, I think the service has improved. This time they were more professional. I hope it continues like this.

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Google Jun 5, 2024

Kimberly is the best , she made me feel comfortable and she is very knowledgeable about the vehicles. I didn’t feel rushed during the process.I felt welcomed since I walked in the dealer and I’m glad she took care of us. I feel very confident that I chose the perfect car for us.

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Google Jun 4, 2024

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Google Jun 4, 2024

Scheduled 10,000 mile warranty service was quick and completed within 1.5 hrs. Friendly service.

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Google Jun 4, 2024

On a road trip when my vehicle started making a weird noise and vibration. I couldn't diagnose it. Gary in car rental stayed late for us to get my vehicle there and get us a rental for the night. The service crew got the vehicle in first thing, diagnosed the problem and repaired it for us quickly. Truly an amazing team!! If I lived nearby, these guys would be my service team. Thanks again everyone!!

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Google Jun 4, 2024

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Google Jun 4, 2024

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DealerRater Jun 4, 2024

Toyota Romeoville is an awesome dealership to purchase a car from. Kimberly and the other representatives were very friendly and had such a positive attitude. The whole team was awesome. I am so thankful and grateful for them. Kimberly and the finance team were fantastic.

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Google Jun 3, 2024

Amazing customer service. Very friendly team here. Very clean nice location

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Google Jun 3, 2024

I would like to thank ZhanZhigit and Hugo for their excellent work, now I am enjoying my new car thanks to their collaboration 🫰

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Google Jun 2, 2024

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Google Jun 1, 2024

Fast and friendly service!

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Google Jun 1, 2024

Romeoville Toyota really takes care of their customers. Especially want to give a shout out to service advisor Patrick. He's the best!

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Google Jun 1, 2024

Easy to schedule. Advisor was courteous and a pleasure to work with. Work done on time was a plus.

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Google Jun 1, 2024

Zhan-Zhigit! It is a professional with the desire to move mountains at the request of the customer. lives by work. The best advice in several languages. I highly recommend!

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Google May 30, 2024

Very professional, Friendly! Great Customer Serivice!😊

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Google May 30, 2024

Went in for an oil change and tire rotation this morning. It took less time than I expected. Everyone was so welcoming, helpful, and professional.

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Google May 30, 2024

Friendly service and honest shop. Diagnose hybrid system and reset it. Nothing was wrong with system.

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Google May 28, 2024

Had a promotion for an oil change. They did not charge or upsell any additional services, thanks.

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Google May 26, 2024

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Google May 25, 2024

if you have a Toyota that needs maintenance, then this is the place to go. over 231,000 miles on my Toyota Camry Hybrid, and counting.

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Google May 25, 2024

Very courteous service.

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Google May 24, 2024

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Google May 24, 2024

Great service. Getting updates from start to finish.

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Google May 23, 2024

Explained things well. Were polite and price was reasonable

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Google May 23, 2024

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Google May 23, 2024

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DealerRater May 22, 2024

Jonathan is a very smart, intelligent, hardworking man who really understands what a customer is looking for when it comes to a reliable, cost efficient & smart decision on any vehicle.

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Google May 22, 2024

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Google May 21, 2024

I just drove into the shop without an appointment and they fit me in. The staff, especially Dan, kept me updated on progress of my repairs throughout the day. They did an excellent job at a fair price. I will definitely be bringing my 21 year old Camry back here when it needs repairs again. Thanks guys!

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Google May 21, 2024

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Google May 21, 2024

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Google May 21, 2024

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Google May 21, 2024

I made an appointment for routine service. Service staff was professional, well organized and efficient. Waiting room is very nice and comfortable.

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Google May 21, 2024

I had a good experience with this place. I had a courteous, professional salesman who helped me with all my questions. I ended up buying a car!

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Google May 20, 2024

I dealt with quite a few Toyota dealerships when looking for a new Tacoma. I was thoroughly unimpressed with every single salesperson I came across. This experience completely changed when I entered Romeoville Toyota. I dealt with a few people here including Stephanie who was my saleswoman. She is incredibly friendly, professional, and knowledgeable. She was also very informative without being pushy which I really appreciate. Unfortunately, I forgot the names of the two other guys I dealt with but they were great as well. I would highly recommend this dealership to everyone interested in a Toyota. I ultimately ended ...

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Google May 20, 2024

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Google May 20, 2024

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Google May 20, 2024

I took my Rav 4 to be serviced today for unknown noises. When the service advisor Dan drove the car, he heard the noise and immediately asked the mechanic to drive with him to locate the origin of the noise so the mechanic would be able to hear it and fix it. Reminded me of service that existed years ago, but rarely seen now. Thanks to Dan and everyone’s exceptional and personalized service I will be recommending this Toyota dealer and service department to everyone I know!!

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Google May 20, 2024

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Google May 19, 2024

Really like the service at this location. Always let's me know what to expect and time frames are accurate!

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Google May 19, 2024

Kimberly is a great salesperson. She knows exactly what to say and the right questions to ask!

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Google May 18, 2024

Ethan was great with our 2024 Sequoia purchase.

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Google May 18, 2024

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Google May 17, 2024

stephanie was great!

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Google May 16, 2024

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Google May 16, 2024

Patrick was super helpful in getting my car fixed up and setting up a shuttle to get me back to the dealership for pick up.

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Google May 15, 2024

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Google May 15, 2024

This is the best place and the best service in Chicago!

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Google May 15, 2024

I work with Elias and it was an overall good experience. Nice , easy going , and got me into my truck! Very friendly , explained everything well and detailed , no hidden prices or fees was honest throughout the whole process. An amazing guy and an amazing experience overall. I met the whole staff who was amazing. I want to give a shout out to also the porter who worked on my car , I did not get his name but nice young kid. The manager was also amazing and I am happy with my purchase. Thank you for getting into my truck , I ...

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Google May 14, 2024

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DealerRater May 14, 2024

I work with Elias and it was an overall good experience. Nice , easy going , and got me into my truck! Very friendly , explained everything well and detailed , no hidden prices or fees was honest throughout the whole process. An amazing guy and an amazing experience overall. I met the whole staff who was amazing. I want to give a shout out to also the porter who worked on my car , I did not get his name but nice young kid. The manager was also amazing and I am happy with my purchase. Thank you for getting into my truck , I ...

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Google May 14, 2024

We had a great experience purchasing our new Highlander last week. Hugo was our salesperson and was very helpful and knowledgeable. He showed us all the features and set us up with everything that was needed.

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Google May 13, 2024

Gracias Hugo! I love my new RAV4. It was appreciated that you were really knowledgeable on the car and its features. You were attentive and patient in discussing my finance options. I look forward to continued excellence from the Romeoville Toyota staff.

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Google May 13, 2024

We had a spectacular experience. Ethan was our salesman. He was very professional and great to work with. We had our toddler with and Ethan was very understanding and patient with us considering we had to chase our toddler around and take turns talking with him about the car buying process.

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Google May 13, 2024

Yazmin was wonderful

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Google May 12, 2024

Excellent professional service and very friendly staff 100% recommended FIVE⭐️

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Google May 12, 2024

Thank you, Ethan, for your assistance with the car purchase.

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Google May 11, 2024

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Google May 11, 2024

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Google May 11, 2024

Thank you very much to the Toyota salon and in particular to Zhan and Kimberly, you are great today, I am very happy because you made my dream come true, I now have a car that I’m talking about. I couldn’t even dream, thank you very much for your professionalism. I wish you great sales🤩🤩🤩

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Google May 10, 2024

My son had just bought a new truck from Kim and was very happy with service. He told my husband who had been wanting to get me a Toyota. So he, too went to Kim. I went in to get my new RAV4. Kim was extremely helpful and patient. I never felt a high pressure sales. She is amazing at customer service. I highly recommend Romeoville Toyota and please ask for Kim. 🙂

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Google May 10, 2024

Tim in service was great to work with. Fast and easy

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Google May 10, 2024

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Google May 10, 2024

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Google May 10, 2024

Thiis review is not for Toyota. It is for Asante King. She is the opposite of what we all hate about sales people. She was well informed, helpful, understanding, and listened to what i did and did not want. She made the typical anoying dealership experience we all dred baerable. If it were not for Asante im sure i would not of stayed. I hope the owner annd her bosses realize her worth!

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Google May 9, 2024

Very good service

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Google May 9, 2024

Good service nice employees. Prices kind of high. But good work done.

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Google May 9, 2024

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Google May 9, 2024

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Google May 9, 2024

Nice friendly service. Was out in an hour. Thank you

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Google May 9, 2024

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Google May 7, 2024

Our salesperson Alvin was friendly took his time with us and text me when the vehicle we were interested in came in


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