Thank you Tim and Brittany for your expertise and service on my 4-Runner! My car looks fabulous with the new tires and the refinishing of the rims! You have been kind and great at explaining all the details and costs. Also, thank you Jose for your assistance in explaining thoroughly the processes to me. I highly recommend their service. BTW, the Sienna was very comfortable and impressive as I waited several days for repairs. 5-6 STARS if it was possible.
Tim at Romeoville Toyota was amazing! He was friendly and communicated with me during every step of the process. I appreciate his customer service he provided. I felt comfortable brining up any concerns I had about my car. The confidence Tim showed with answering my questions about my car made me feel very comfortable knowing it was in good hands.
Excellent service , quality and professional
My wife and I had a pleasant time dealing with Alvin even though we were unable to agree on a price of a vehicle. The dealership was very nice and clean as well. I would definitely come back again.
Always a good experience. Thank you
Patrick in service was so pleasant to deal with. Even when I had an unexpected recall, he was able to help me out so efficiently!
The process was easy I was in and out in a reasonable time . Patrick is a cool guy
Amazing detailing service provided, car looks brand new inside out.
Romeoville Toyota is a great place to buy a car! Excellent staff and comfortable environment!
Every time I take my car is great. I don’t mind waiting at all. Great service and friendly people.
Niko and the crew were fantastic! My wife and always buy our cars cash and want no gimmicks and craziness. They gave us their word to have us out of there under and hour and they did just that. I've bought a lot of cars. The best dealership I've dealt with by far!
Excellent Customer Services, Can Recomend to anyone!
Great customer service
Great experience with Tim
Excellent job with repairing the car and excellent customer service. Very nice team members I dealt with to fix my van. Kept me informed of the repairs and very accommodating.
(Translated by Google) It is A well organized team starting with Kimberly, Hugo, Aura I am very happy with their service I recommend 💯 for 💯 This dealer thank you Hugo for YOUR help. (Original) Es UN equipo Bien organisados empesando por Kimberly,Hugo,Aura estoy muy contento con su servicio yo recomiendo al 💯 por💯 Este dealer grasias Hugo por TU ayuda.
Our tech was very nice and kind. Did our services quick.
Fast n friendly
I'll never call buying a car a fun experience due to it taking a long time....time at home, time at the dealership. BUT, and it's a BIG BUT....my experience at Romeoville Toyota was as good as it gets! Not amazing lol, but really, the best car buying experience I've had at my older age. Nina, Stephanie, Skyler and Omar (hope spelled ok) were rock solid. All 4 made this a smooth go! Would I recommend??? Hell Yes!
Very clean and professional service center.
I want to thank the Service team at Romeoville Toyota for their outstanding customer service. They handled a very difficult situation with great care and concern. I have been coming here for over 15 years, they take the time to listen, diagnose and explain in great detail what is going on with my vehicle, even going a step further to recommend alternative options. This showed me how much they really cared about me, their customer. They did not hesitate to proactively get me a loaner vehicle while my vehicle was being repaired and provided me with updates every step of the ...
I brought my car to the Lexus dealership and they said that I was in dire need of brake pads. I went to the Romeoville Toyota dealership and ask them to take a look at them for me. They brought me into the shop to show me how much pad I had left. Turns out I wasn't quite in dire need. Shout out to service advisor Jeremias Sabillon and technician Jake Sandberg for being honest.
Big shoutout to the service manager and her team! She did a great job helping me with a minor inconvenience. I felt heard and she was so understanding of the situation. I know for a fact she went above and beyond to help me. And I truly appreciate that! Huge thanksss to Romeoville Toyota!
Nice volume and variety of inventory and Nico was great!
Service was great! Thanks!
The staff was helpful and accommodating! My vehicle drives better then.before😀 thank you
I came in for a 2014 Nissan maxima. Ivan was my sales person. I expressed to them what I wanted and how I wanted. They had all the paper work ready for me when I came. They went above and beyond to make the deal for me. I was very satisfied with the service and financing. Thank you
Although we were disappointed our sliding door on our Sienna was no longer covered under a safety recall we were very pleased with Yevette helping us out. She went above and beyond to accommodate us. Thankfully we requested to speak to someone else and we were connected to Yvette and she was very helpful!
Staff are very friendly and professional. Service is always good and the experience is positive all the time
Great costumer service
Good service, but the car wash always seems to be broken.
The service was great. The cashier was rude and couldn’t find the keys when they were right there.
We had a great experience buying our new Rav4. Stephanie was great.
Great service! No complaints!
Thank you Jeremiah for recommending us to Ethan. He did an amazing job on helping me and my wife pick out her new suv. He was very patient and polite and always had a smile. We went in with our 2 lil kids which could be stressful, but Ethan was very patient with us. Also a big Thank you ! to Kimberly for helping us out we felt welcome and made the process enjoyable. We will definitely be coming back for our future purchases. Thank you again
Alvin, Rachel, and Kim were awesome during me finding and buying my car! They made the process more enjoyable!
Easy scheduling, knowledgeable service agent
I cannot speak highly enough about the gentleman with whom I worked. He was knowledgeable, answered all questions and treated me with respect. It was great to be back at Romeoville Toyota!
I have been doing service to my car for a while with them, quite pleased
Jonathan I wasn’t 100% sure to purchase the car today. his excellency and hospitality Changes my plans to buy the car. He is very professional sales man and humble person.
Quick service and friendly staff
Always a pleasant visit with staff and service
Patrick was incredible! Excellent customer service!
Had to have my car towed to Toyota ant night and the next day I got a timely message that they were looking at my car. Later I was told and then sent recommendations of the repairs that I needed done. They were polite and didn’t try to force the repairs and only did what I approved!
Amidst the labyrinth of automotive choices, my journey led me to the Toyota dealership—a bastion of automotive excellence. Engulfed in a sea of gleaming vehicles, I was met by a paragon of customer service, a man whose affability transcended the ordinary. His demeanor, a tapestry of warmth and professionalism, set the stage for an unparalleled experience. As my vehicle underwent meticulous service, his expertise unraveled like a well-crafted novel. He, the maestro of mechanical symphony, orchestrated a harmonious tune that resonated with precision. Each interaction was an interlude of courtesy and competence, leaving an indelible mark on the narrative ...
Very smooth dealing with sales and other staff at Romeoville Toyota also pricing was reasonable. Explained details of vehicle and all options. Will consider buying from them again in future.
I needed a new car after my 2003 Echo was in an accident. I walked away, but my car was not so lucky. Came in on Monday with a friend. My last two Toyotas were new. I considered myself too old for a new car. But the solution was leasing. Now I have a 2024 Corolla , one that had just arrived in fact. I thank Ethan for walking me through all the paperwork. He dropped off the car in Lockport that evening. The color is not a main consideration. But I love its blue color. The car looks beautiful in my driveway ...
The negotiations and pricing was done quick and professionally
Romeoville Toyota is my preferred choice for all of my service needs! Service done right by qualified professionals!
Alvin and Hugo handled the process very professionally and transparent. It was a relatively smooth purchase.
Everyone was very nice and professional and very informative as I went through the process of making a decision
The salesperson was very friendly and knowledgeable. Answered all our questions. Will definitely be going back to this dealership in the future for all our new vehicles.
A dealership that is honest and doesn’t charge over MSRP. Didn’t mislead us at all. Alvin was great