Customer Testimonials
Good when I was there. Had a snack area which was nice when I was there
Jose and Rachel and the whole team at Romeoville Toyota did a spectacular job taking care of me. My purchase was straightforward and easy. I drove 1000 miles to buy from them and I will again for my next Toyota!
Very spacious, lots of inventory, and friendly knowledgeable. A very pleasant place to do business.
Miko was outstanding to work with. Very easy to work with and so knowledgeable and polite
Our salesmen Mikolaj Pecyna was incredibly helpful. Both in knowledge and in customer service. We appreciated the effort and care he put into our experience.
Jose Barrera is the best car salesman in this place and has excellent customer service, very friendly. I recommend him to buy your car.
Fantastic to work with! Miko was a wonderful part of the sales experience and got us in & out in no time flat!
I had a great experience buying my new Tacoma with Miko at Romeoville Toyota. He was very helpful and knowledgeable of the product he is selling. Also very friendly. Would recommend doing business with this dealership and Miko.
They got me into a lease that met my financial situation. Very friendly and quick.
This dealership is great and made my car buying process smooth and easy! Highly recommend checking out their inventory since they have good deals!
Very helpful in getting me a new car and helping me understand all things necessary
Miko was great. Professional and knowledgeable, he helped me with the entire process of getting my Camry. Really appreciate his help.
I never thought I’d say this but I just had a FANTASTIC experience at the Romeoville Toyota dealership! I have to admit- I was terrified not knowing what to expect when I walked in… I met with Miko and he was very professional and polished. He was the only one wearing a suit, too!! My husband and I were impressed by that because you just don’t see that anymore. He was friendly and super knowledgeable about the Tacoma!!! If anyone is in the market for a Toyota, I highly recommend they come here because everyone is friendly- you ... Read More DealerRater - Mar 22, 2025
Miko and Soledad were great to work with! No issues or complaints, and we're very happy with the vehicle.
Great service. Very friendly. A little bit of time spent waiting but nothing too bad.
Hugo and Nico help us to pick the best truck I'm very happy with their help exelent service 😀
Very knowledgeable people and they work with you. This is my 2nd truck from them.
Amazing guy Miko is the deal here Amazing team. Come in to see them No regrets
Working with Miko and Skyler was an absolute pleasure. They went out of their way to make sure the experience of leasing my new Tacoma was a pleasant one. The deal Skyler set up for me was PHENOMENAL. They provided me all the information on the deal before I made the trip into the dealership and whenI got there EVERYTHING was as promised. There was no bait and switch and all the incentives were as promised. No unnecessary add ons or "surprises". They stayed true to their word and even got me a outstanding deal on my trade ... Read More DealerRater - Mar 1, 2025
Got a great deal @ Romeoville Toyota, worked with some great people , Hugo, Leo, and Manager Soledad. I would highly recommend if your looking for a Toyota dealer this would be the one.
Service a vehicle today within 2 hours and was also informed on upcoming maintenance in near future. Thanks to the staff for their services.
Got the bogo on my oil change and was told after it was done that it only qualified for one vehicle. Wife took the day off work to come in at the same time to get the deal
I took my 2023 RAV4 Hybrid Limited in for its 18-month Toyota Care service. They did a thorough inspection and rotated the tires as expected. I saw the technician use a torque wrench on the wheel lugs and am confident that my vehicle was serviced well.
I had a wonderful time buying my Tacoma! The staff was great! Sal was great!
Walked in to see which Tundras they had in stock and was right away welcomed by Jon. He did an awesome job showing me what they had. Jon is very knowledgeable and answered every question I had. He went above and beyond. I definitely recommend Jon and Romeoville Toyota! You can’t beat lifetime warranty! Thanks again Jon!
We had a great experience with Kimberly at Romeoville Toyota. We already knew what options we wanted and she was quick and efficient getting us all set up with our new ride! Thank you!
Shout out to Hugo, Leo and Mitzi. I left with a Toyota Corolla cross, WARRANTY 4 LIFE!!!
I love my new car. It was a pleasure doing business with the team. Thank you Hugo for your help and Toyota for the opportunity. Will definitely recommend to others.
Sales person Duane was great! Great team to work with, love my car. Will recommended them to others.
It's difficult buying a new car especially as a women , BUT my salesperson Kim was wonderful. She was knowledgeable, understanding, patient and made the sale fun. Romeoville dealership offered great incentives. Thanks Kim
My name is Sharon Ward and I first rated this dealership on June 25th. My review has been taken down off the Romeoville Toyota site since then. I brought my car in for an oil change and drive out with a muffler issue which they claim they could now fix for $495.26. My car was in perfect condition. I left there and had it inspected by a certified mechanic and he confirmed it was tampered with and it is still in perfect condition not needing and repair whatsoever!!! I do not recommend going to this establishment do to there lack of ... Read More DealerRater - Jul 22, 2024
I guess I will start by getting right to to point. I brought my car in for an oil change just to have one of the service techs intentionally and fraudulently tamper with my exhaust in order to get more work. I have tried to reach the General Manager and no call back. I will be sharing my story with whoever will listen. These are not false accusations I have pictures and documentations from an outside source. Trust and integrity is a xxxx of a thing to lose with such a large organization as Toyota I trusted you. It makes ... Read More DealerRater - Jul 3, 2024
It took 2 hours for an oil change with an Appointment Somethings wrong with the system
Great service, customer service and reminders
If you are looking to pay top dollar for an auto repair I highly recommend Romeoville Toyota. To be clear, their pricing, at first glance seems reputable! The book hour pricing for mechanical work is in line with industry standards for my area, Joliet area of Illinois. That though is where it stops being fair and a value to have work done at this business. The dearship is making gross and obnoxious profit off loyal customers in the area of parts markups. When I receive my bill I was shocked and believed it was a computer error. In fact, the ... Read More DealerRater - Jun 14, 2024
Brought my car to replace a side mirror. I was here for only about 40 minutes. They also did a complementary safety check of my underside.
Fast and friendly service. My go to for service for my car
Tim Arends thank you for wonderful service you are an asset to your employer. Great customer service going above and beyond!
Very understanding and patient service staff. The staff also communicated updates at least once a day.
That was nice and the place was clean I always coming back
Recently purchased a Toyota Venza from Zhanjigit and couldn't be happier! The car is fantastic and perfectly meets all my needs. Zhanjigit was an excellent consultant: professional, attentive, and very responsive. He made the buying process smooth and enjoyable. I'm very satisfied with my choice and highly recommend Zhanjigit to anyone looking for a reliable car consultant!
The staff was very friendly and efficient. Services were completed in less than an hour.
Romeoville Toyota service department is great! Quick and friendly service, glad to have a business like this in town.
Just purchased a new Toyota. The Sales Manager Jermaine Holloway went above & beyond. He was very professional & worked with us to make a deal. My salesperson Asante was great! Very easy to communicate with & she even came in her day off to accommodate me. Will be returning for future purchases
They were very upfront about the pricing and my car looks great once I picked it up. I want to give a shout out to Tina, especially, who was really helpful and a very warm and friendly person.
Everything was fine. Very courteous and thorough.
Good experience. Quick service.
Quick service and comfortable waiting lounge.
Thank you very much to Romeoville Toyota, specially to Zhan ( Djan Jigit) he performed splendid job. He is the best Russian speaker sales manager. Knows his job and get to the point. Straightforward and honest. Best regards. See you soon again for the next car.
I bought a Toyota RAV 4 from the manager Zhan. Very pleased. The manager is a professional in his field. I only recommend him to everyone else! He helped me a lot. 🤩 love my car, definitely I will come back soon!🤩
Shout out to my boi leo and everyone at toyota Romeoville great service awesome customer service 5 star
Service was excellent and quick 657
Honestly, I had stopped going because the service was terrible, but now that they have changed management, I think the service has improved. This time they were more professional. I hope it continues like this.
Kimberly is the best , she made me feel comfortable and she is very knowledgeable about the vehicles. I didn’t feel rushed during the process.I felt welcomed since I walked in the dealer and I’m glad she took care of us. I feel very confident that I chose the perfect car for us.
Scheduled 10,000 mile warranty service was quick and completed within 1.5 hrs. Friendly service.
On a road trip when my vehicle started making a weird noise and vibration. I couldn't diagnose it. Gary in car rental stayed late for us to get my vehicle there and get us a rental for the night. The service crew got the vehicle in first thing, diagnosed the problem and repaired it for us quickly. Truly an amazing team!! If I lived nearby, these guys would be my service team. Thanks again everyone!!
Toyota Romeoville is an awesome dealership to purchase a car from. Kimberly and the other representatives were very friendly and had such a positive attitude. The whole team was awesome. I am so thankful and grateful for them. Kimberly and the finance team were fantastic.
Amazing customer service. Very friendly team here. Very clean nice location
I would like to thank ZhanZhigit and Hugo for their excellent work, now I am enjoying my new car thanks to their collaboration 🫰
Fast and friendly service!
Romeoville Toyota really takes care of their customers. Especially want to give a shout out to service advisor Patrick. He's the best!
Easy to schedule. Advisor was courteous and a pleasure to work with. Work done on time was a plus.
Zhan-Zhigit! It is a professional with the desire to move mountains at the request of the customer. lives by work. The best advice in several languages. I highly recommend!
Very professional, Friendly! Great Customer Serivice!😊
Went in for an oil change and tire rotation this morning. It took less time than I expected. Everyone was so welcoming, helpful, and professional.
Friendly service and honest shop. Diagnose hybrid system and reset it. Nothing was wrong with system.
Had a promotion for an oil change. They did not charge or upsell any additional services, thanks.
if you have a Toyota that needs maintenance, then this is the place to go. over 231,000 miles on my Toyota Camry Hybrid, and counting.
Very courteous service.
Great service. Getting updates from start to finish.
Explained things well. Were polite and price was reasonable
Jonathan is a very smart, intelligent, hardworking man who really understands what a customer is looking for when it comes to a reliable, cost efficient & smart decision on any vehicle.
I just drove into the shop without an appointment and they fit me in. The staff, especially Dan, kept me updated on progress of my repairs throughout the day. They did an excellent job at a fair price. I will definitely be bringing my 21 year old Camry back here when it needs repairs again. Thanks guys!
I made an appointment for routine service. Service staff was professional, well organized and efficient. Waiting room is very nice and comfortable.
I had a good experience with this place. I had a courteous, professional salesman who helped me with all my questions. I ended up buying a car!
I dealt with quite a few Toyota dealerships when looking for a new Tacoma. I was thoroughly unimpressed with every single salesperson I came across. This experience completely changed when I entered Romeoville Toyota. I dealt with a few people here including Stephanie who was my saleswoman. She is incredibly friendly, professional, and knowledgeable. She was also very informative without being pushy which I really appreciate. Unfortunately, I forgot the names of the two other guys I dealt with but they were great as well. I would highly recommend this dealership to everyone interested in a Toyota. I ultimately ended ... Read More Google - May 20, 2024